Point of Sale - POS

The objective of every business is to have a dependable Point of Sales system that provides desired results. And by the way, the customer has the same expectation.

Challenges (What Customers Want!)

Like it or not, customers are on a time table. Once they make their selections they want to checkout and leave. Their time is not your time.

Customers do not like to:

  • Wait in line for what seems like a long time
  • Wait while the check reader scans and scans . . . and scans
  • Be delayed by a jammed printer
  • Watch a cashier who does not know how to deal with the unexpected

Avoiding customer annoyances is smart business. The hat trick for business is to have the right POS system that is functional and dependable. Some of the keys to success are maintaining, updating and replacing hardware, keeping pace with technology, and having well trained employees.

POS Bundles

Point of Sale Bundles promotes compatibility and stability. A “bundle” is simply defined as a group of hardware designed to run or use software. A bundle usually includes a display monitor, pole monitor, cash drawer, printer, check scanner, bar code scanner and keyboard or any combination thereof. It’s smart business to have professional help in selecting the right bundle.

Back Office Solutions

It is important to have a back office for managing business activities and other important matters such as inventory control, ordering, billing, and printing documents. The back office (aka computer, printer, monitor screen) should be maintained and kept up-to-date just like any other part of the POS system.

Servers (the Server Room)

Servers are the nerve center of POS systems, and together with peripheral equipment make up the communication backbone. Servers store data, maintain documents, keep inventory records, process information, host the email system, connect the internet to the system, back up records, host software, and many other tasks assigned to them. So, it makes sense that servers must be maintained, kept up-to-date, and replaced periodically.

Need Help?

Selecting, replacing, or updating POS hardware, bundles, and peripherals is sometimes a daunting task. Purchasing and installing equipment that does not provide the desired results is a poor business practice - besides being expensive. If you need help, contact Driven Technologies at 715-848-1500 or send a message.